Privacy Policy

Personal Information: Name, email, phone number, and address when you contact us or submit forms.

Health Information (PHI): As a clinical research organization, we may collect protected health information in accordance with applicable research protocols and HIPAA regulations.

Technical Information: IP address, browser type, pages visited, and timestamps — collected automatically to improve our services.

Application Information: When you apply for a position, we collect your professional background and contact details.

We use collected information to:

• Respond to your inquiries and provide requested services
• Conduct and manage clinical research studies under appropriate IRB oversight
• Process job applications and recruit qualified candidates
• Improve our website and services
• Comply with legal and regulatory requirements
• Protect the safety and rights of participants and staff

As a clinical research organization, we adhere strictly to all HIPAA Privacy Rule and Security Rule requirements. Protected Health Information (PHI) collected as part of clinical trial activities is:

• Used only as authorized by the research protocol and participant consent
• Protected with appropriate administrative, physical, and technical safeguards
• Never sold or shared with unauthorized third parties
• Retained only as long as required by applicable regulations

We do not sell, trade, or rent your personal information. We may share information with:

• Pharmaceutical sponsors and regulatory agencies as required by research protocols
• Service providers who assist in operating our website and business, under strict confidentiality agreements
• Law enforcement or regulatory bodies when required by law
• Professional advisors (legal, accounting) under confidentiality obligations

We implement industry-standard security measures including:

• SSL/TLS encryption for all data transmissions
• Secure, access-controlled servers and databases
• Regular security audits and vulnerability assessments
• Employee training on HIPAA and data security practices
• Physical security controls at our facilities

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal retention requirements)
• Opt out of marketing communications at any time
• File a complaint with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated

Our website uses essential cookies to maintain session state and improve user experience. We do not use tracking or advertising cookies. You may disable cookies in your browser settings, though some site features may not function properly.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

For privacy-related questions, concerns, or to exercise your rights, contact us at:

MedTrials Carolina LLC
1770 Skylyn Dr., Spartanburg, SC 29303
Phone: 864-696-3131
Email: bnikolov@medtrialscarolina.com